Welcome to Chrome Hearts Wear. This Shipping Policy outlines how we process and deliver your orders.
1. Shipping Locations
We proudly offer worldwide shipping, with a primary focus on customers in the United States (USA).
2. Shipping Options & Delivery Time
We provide the following shipping methods:
- Fast Shipping:
Delivery within 7–8 business days
Cost: $29 USD - Standard Shipping:
Delivery within 21 business days
Cost: $19 USD
Delivery times may vary slightly depending on your location and external factors.
3. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed on weekends or holidays.
4. Shipping Confirmation & Tracking
Once your order has been shipped:
- You will receive a confirmation email
- A tracking number will be provided so you can monitor your shipment
5. Customs, Duties & Taxes
For international orders:
- Customers may be responsible for customs duties, taxes, or import fees
- These charges are determined by your local customs authority
- We are not responsible for delays caused by customs
6. Delayed or Lost Shipments
While we aim to deliver on time, delays may occur due to:
- High demand
- Shipping carrier issues
- Weather conditions
If your order is significantly delayed or lost, please contact us at:
support@chromeheartswear.com
7. Incorrect Shipping Information
Please ensure your shipping details are correct at checkout.
- We are not responsible for orders shipped to incorrect addresses provided by the customer
- If you notice an error, contact us immediately before the order is shipped
8. Damaged Packages
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide photos of the damaged package/product
- We will assist you with a replacement or solution
9. Contact Us
For any shipping-related questions, feel free to contact us:
Email: support@chromeheartswear.com